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Knowledge base
General Information
Merge
0
Customer Notifications
1
COVID-19 contingency planning
Sales
0
Terms & Conditions
0
Asperato ONE basics
Overview
1
Introduction to application, paypages and objects
Setup
4
Package installation and configuration
Create your first payment request
Sandboxes
IP address settings
Asperato ONE in depth
Connecting your PSP
3
Connecting your own PSP account
Test account details
Payment service provider keys
Payment page
5
Template features
Minor stylistic changes
Using the template as an overlay
Using the template in an iframe
Multi-language support
Authorisations
7
Authorisation
Overview of Authorisations in Salesforce
Required data (Authorisations)
Statuses (Authorisations)
Creating and Requesting Authorisations
See all 7 articles
Beyond the core package
3
Enabling multiple currencies
Linking Payments and Authorisations to other Salesforce Objects
Automation in Salesforce
Payments
10
Payment
Collecting one-off payments
Manually collecting ad-hoc payments against an existing authorisation
Automatically collecting payments against an existing authorisation
Required data
See all 10 articles
Refunds
4
Refund
Collecting refunds
Refunds with Direct Debit
Refund process (card)
Payment Schedules
4
Payment Schedule
Creating recurring payments (against existing authorisation)
Setting parameters for payment schedules
Frequency options
Troubleshooting
5
Version control
Can't collect refunds
The "Asperato Setup" page is blank
Can't complete setup - an error dialog appears
A transaction has been processed by my PSP, but is still marked as "Pending" or "Awaiting submission"
Package Structure
0
Payonomy Apps
PayonDD User Guides
4
PayonDD User Guide
PayonDD Configuration Guide
PayonDD Integration & Technical Guide
PayonDD Understanding Direct Debits
Slimpay User Guides
0
Account Checker
0
Base Card Payment
0
Base Payment
0
File Transfer Service
0
FISH
1
Payonomy Salesforce Payments Suite User Guide
Jobs
0
Licence
0
Sandbox Updater
0
PayonCard User Guides
3
3D Secure Test Payment Cards
PayonCard Configuration & Integration Guide
PayonCard User Guide
Knowledge base
0
System Notifications
System status and maintenance notifications
0
Release Notes
2
Release notes
Asperato ONE v2.15
Known Issues
8
Asperato Repeat Payment job failure
GoCardless recurring payment record updates failing in rare instances
Duplicate payments generated in Asperato ONE from multiple Authorisation payment requests
Single batch volume issue in the current Asperato package
How to amend the Asperato settings after creating a Sandbox
See all 8 articles
Development status information
0
Payment Processor Support
Payment Processors
1
Strong Customer Authentication (SCA)
FinancialForce
FinancialForce Partners
0
Help Desk Software
by Freshdesk