Update: 20 March 2020

Following the initial strong customer authentication (SCA) notification sent by Asperato in June 2019 and the deadline extension announcement in August 2019 by The Financial Conduct Authority (FCA), the Asperato team have been working on required changes for integrations using various payment service providers (PSPs).

We are sending this update to ensure that our customers are well informed in advance, before SCA is fully enforced in December 2020 (European customers) March 2021 (UK customers).

One of the benefits of Asperato’s solution is our ability to support multiple Payment Service Providers via one set of payment screens. This ensures your business and your customers enjoy a consistent payment flow regardless of payment type or chosen PSP. It allows for additional benefits such as localisation, translation and harmonised error handling all in one Salesforce package.

With this valuable feature comes complexity in ensuring that the SCA is implemented in a way that supports this multi PSP approach. Over the past months, since the initial customer notification, we have reviewed documentation from PSPs explaining the different requirements and used this information to update existing integrations. We are now at the point where we are able to conduct testing on a few different approaches.

We would like to assure customers that we are on track to make SCA available via a package upgrade with sufficient time to let you test / review any required changes.

In the meantime, all payments should be processed without issues and no SCA restrictions should apply. However, if you do encounter payment failures and believe that SCA changes may have affected your integration, please let us know via support@asperato.com