Processing refunds from direct debit payments can be risky. A customer is protected under the Direct Debit Scheme Rules; if a Direct Debit is collected in error, they should request a refund from their bank. This means you could easily end up with a "double refund", and subsequently have to resort to legal means to claim back the funds.
Refunds with Direct Debit Print
Modified on: Mon, 11 Feb, 2019 at 11:18 AM
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