Refunds

Refund
The refund object is a child of the payment object. Refund Records can now be created directly in Salesforce (from V2.20.4 - Winter 23) which means that...
Fri, 1 Dec, 2023 at 2:40 PM
Collecting refunds
To collect a refund against a payment, simply hit the "Refund" button or quick action on the payment record. You'll then be presented with a d...
Mon, 15 Apr, 2019 at 12:38 PM
Refunds with Direct Debit
Processing refunds from direct debit payments can be risky. A customer is protected under the Direct Debit Scheme Rules; if a Direct Debit is collected in e...
Mon, 11 Feb, 2019 at 11:18 AM
Refund process (card)
When a refund is submitted from Salesforce, the following flow of events takes place: Salesforce securely sends the refund request through to the Asper...
Mon, 15 Apr, 2019 at 12:45 PM