Known Issues
In some orgs the daily 'Asperato Repeat Payment' job will fail with the message "Access to entity 'AggregateResult' denied: Entity is ...
Wed, 12 Oct, 2022 at 5:13 PM
We have identified that in some rare instances recurring GoCardless payments are not being updated on customer orgs due to timeout failures. Recurring payme...
Mon, 10 Jun, 2019 at 3:03 PM
In existing versions of Asperato ONE application it is currently possible to click "Process payment" button multiple times, when taking an immedia...
Wed, 29 May, 2019 at 3:18 PM
In the current Asperato package release an issue has been identified, which is causing a single batch to fail when payment volume exceeds 50,000 records. Th...
Fri, 14 Jun, 2019 at 12:48 PM
When you create a sandbox from a live production org. Salesforce will copy across the meta data, meaning that the live Asperato configuration gets ported to...
Fri, 2 Sep, 2022 at 10:14 AM
Grant the Asperato technical team access to your Salesforce Org using the ‘Grant Login Access feature’ as follows: Salesforce Lightning: At the top of any...
Thu, 2 Jan, 2020 at 11:37 AM
Issue There is a known issue with upgrading Asperato v2.10 to 2.11. The upgrade attempt fails with the following error: “You can't remove design...
Mon, 10 Aug, 2020 at 1:18 PM
When creating a new PSP connection on Asperato ONE, users must enter the authentication details provided by their PSP. If the details are correct, a tick wi...
Mon, 18 May, 2020 at 4:50 PM
Out of the box Asperato package comes with a validation rule named SetupAsperatoOneValidation on Payment and Authorisation objects, which prevents users fro...
Mon, 1 Mar, 2021 at 9:41 AM
In some instances users may come across error messages similar to the following after the package has been upgraded to version 2.17.1 or above. For example,...
Wed, 27 Mar, 2024 at 1:50 PM