When creating a new PSP connection on Asperato ONE, users must enter the authentication details provided by their PSP. If the details are correct, a tick will be shown - if incorrect, the connection will fail and, in most cases, a cross will be shown.

However, there are some exceptions to this rule. Some PSP APIs do not give Asperato the required functionality in order to determine if the authentication details are successful, so in this case we have to assume those details are correct, since we have no way of checking them. Currently we're unable to check the status of the following PSPs:

  • Adyen
  • Sagepay

It's important to note this is not a bug on the Asperato side - it is a limitation imposed by the PSP, and therefore not something we can fix without an API change from the corresponding PSP.