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Knowledge base
General Information
Carla Drafts
0
Asperato Overview
Asperato Overview
4
Introduction to application, paypages and objects
Paypages
Payment Service Provider Overview
Asperato joins Unaric
Asperato Setup
Standard Setup
11
Package installation and configuration
Create your first payment request
Setting up Asperato
User permissions
Sandboxes
View all 11
Business Use Case Setup
0
Payment Service Providers
Supported PSPs
5
Supported Payment Service Providers
Strong Customer Authentication (SCA)
GoCardless
Testing with PSPs
PSP Test Account Details
Asperato ONE in depth
Connecting your PSP
3
Connecting your own PSP account
Payment service provider keys
Connecting to the Payonomy Gateway
Payment page
5
Understanding Asperato ONE Paypages
Minor stylistic changes
Multi-language support
How to Use the Paypage - a more technical guide
Template features
Authorisations
7
Authorisation
Overview of Authorisations in Salesforce
Required data (Authorisations)
Statuses (Authorisations)
Creating and Requesting Authorisations
View all 7
Beyond the core package
4
Enabling multiple currencies
Linking Payments and Authorisations to other Salesforce Objects
Automation in Salesforce
Packaged Reports and Dashboard
Payments
10
Payment
Collecting one-off payments
Manually collecting ad-hoc payments against an existing authorisation
Automatically collecting payments against an existing authorisation
Required data
View all 10
Refunds
4
Refund
Collecting refunds
Refunds with Direct Debit
Refund process (card)
Payment Schedules
4
Payment Schedule
Creating recurring payments (against existing authorisation)
Setting parameters for payment schedules
Frequency options
Troubleshooting
5
Version control
Can't collect refunds
The "Asperato Setup" page is blank
Can't complete setup - an error dialog appears
A transaction has been processed by my PSP, but is still marked as "Pending" or "Awaiting submission"
Package Structure
0
Payonomy Apps - legacy internal documenation
PayonDD User Guides
0
Slimpay User Guides
0
Account Checker
0
Base Card Payment
0
Base Payment
0
File Transfer Service
0
FISH
0
Jobs
0
Licence
0
Sandbox Updater
0
PayonCard User Guides
0
Knowledge base
0
System Notifications
Release Notes & System Notifications
1
Payment & Authorisation Page Changes
Release Notes
12
Release notes
Asperato ONE v2.15
Asperato ONE Spring '21 release (v2.16.1)
Asperato Release Notes - 2.17.1 (Autumn 2021)
Asperato Release Notes - 2.18.1 (SPRING 2022)
View all 12
Known Issues
11
Asperato Repeat Payment job failure
GoCardless recurring payment record updates failing in rare instances
Duplicate payments generated in Asperato ONE from multiple Authorisation payment requests
Single batch volume issue in the current Asperato package
How to amend the Asperato settings after creating a Sandbox
View all 11
Development status information
0
Courtesy notifications
2
Manual update of Salesforce records in response to Asperato Courtesy Notifications
Overview of Asperato courtesy notification emails
Certinia
Certinia Partners
1
Certinia Integration
Troubleshooting
Asperato ONE
1
Offboarding Asperato