Sandbox management/ Refreshing your Salesforce Sandbox
Please follow the Sandbox best practices when refreshing your sandbox after Asperato 2.15.
There is a one to one relationship between a Salesforce Sandbox and an Asperato Customer ID. There are two options when refreshing sandboxes.
1) Moving your Asperato Customer ID between Sandboxes on Refresh
You can move your Asperato Customer ID to another sandbox but it can only be connected to one Salesforce Sandbox at a time. To connect a new Sandbox to an existing Asperato Customer ID I need to link it via a Merchant API Key. You would need to raise a case via our Support Portal or email the team directly on Support@Asperato.com and provide the following information:
Sandbox Salesforce org ID,
Asperato Customer ID
Once Asperato Support has provided the Merchant API Key.
Go to Salesforce Setup.
Locate Custom Settings.
In the list of settings look for 'Asperato ONE settings'
Use the 'Manage' link to show the current settings and then 'Edit'
Update your Asperato Customer ID in the 'Customer ID' field.
Make sure the field 'Is Running Live' is unchecked.
Make sure the field 'Server URL' contains the value 'test.protectedpayments.net' (or https://test.protectedpayments.net for the more recent packages)
Save.
Then you can go to the Asperato setup tab which is part of the Asperato application and enter in the API key to connect.
This will mean that you will keep your Customised paypage and your test PSP connections that you have previously set up.
2) Creating a new Asperato Customer ID on Refresh
Alternatively you can connect the new Salesforce ORG ID to a new Asperato customer ID (which will be generated when you connect Asperato on the Asperato Setup tab). Asperato Connect and setup. You will have the Asperato default settings for the paypage and PSP connections setup for you. If you need to copy over the Paypage customisations we can support you with this.