Payment statuses are provided as follows:
| Awaiting submission | The payment has not yet been processed or submitted to your payment service provider. |
| Submitted for collection | The payment has been submitted to your payment service provider, but the outcome of this transaction is not yet known. This is used for direct debit payments which will take a few days to clear. |
| Collected from Customer | The payment has been collected from the customer and has been confirmed. |
| Failed | The payment failed to collect. There are a variety of reasons why this could happen, in this case there should be a reason documented in the “Status description” field. |