Payonomy LTD. Trading as Asperato.

 

It’s a confusing and worrying time for everyone. Every single one of us is having to plan for change and disruption. At Asperato we are doing everything we can to minimise disruption for our customers whilst ensuring our team remains calm and healthy.

 

In light of the spread of COVID-19, we have instructed the team not to travel or conduct face to face meetings until further notice. 

 

This action should not have a material effect on our customers. 100% of our team is already set up for home working and has access to all systems that are in use today.

 

The team remains committed to maintaining a stable solution for all our existing customers.

 

Support

Our support function will continue to operate as normal. Please raise tickets via the support portal https://payonomy.freshdesk.com/support/solutions or email support@asperato.com. 

 

As the situation and government advice evolves, we will prioritise incidents and core systems. New development and feature requests may be reduced during such times if day to day service is disrupted due to absence or sickness.

 

We continue to monitor statements and updates from all of our core suppliers and will update this statement if there are material changes to the service you expect and rely on from us.

 

We thank our customers for remaining flexible and resourceful as we work through the best way to navigate this situation together.

 

Nick Chaffe

CEO & Co founder